REFUND AND RETURNS POLICY

Thank you for choosing fourthdelicacyxanthangum.com. We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a refund within 30 days of receiving the merchandise. Here are the details of our refund policy:

  1. Refund Request: Please contact us by email within 30 days of receiving the merchandise, providing the order number and reason for the refund.
  2. Return of merchandise: Once the refund request is approved, please return the merchandise to us intact, unused, and in its original packaging. The return shipping fee is the responsibility of the customer.
  3. Refund Processing: Once we receive the returned merchandise and confirm that it meets the refund conditions, a refund will be processed within 7 business days. The refund will be returned to the original account you paid.
  4. Exceptions: Customized products, clearance items, and unpacked food items are not eligible for the refund policy.

If you have any questions, please feel free to contact our customer service team. Thank you for your understanding and support!